Privacy Policy

Last updated: 19 July 2026

1. WHO WE ARE

Vellorea is operated by Tom Lopes.

Address:
Av. Romeu Strazzi, 1956
Higienópolis
São José do Rio Preto – SP
15085-520
Brazil

2. INFORMATION WE COLLECT

We may collect personal information when you browse our website, place an order, contact us or subscribe to our communications. This may include your name, email address, delivery address, order details, payment-related information and communications with our Customer Care team.

We may also collect technical information such as device, browser and website usage data through cookies and similar technologies.

3. HOW WE USE YOUR INFORMATION

We use your information to process and deliver orders, provide customer support, communicate about your purchase, improve our website and services, prevent fraud, comply with legal obligations and, where you have agreed, send marketing communications.

4. SHARING YOUR INFORMATION

We may share information with trusted service providers that support our business, including website hosting, payment processing, delivery, fulfilment and customer support. We only share information where it is necessary to provide our services or comply with legal obligations.

5. MARKETING

We will only send marketing communications where permitted by law or where you have given us permission. You can unsubscribe at any time by using the link in our emails or by contacting us at hello.vellorea@gmail.com.

6. COOKIES

We use essential cookies to make our website work. With your consent, we may also use analytics and marketing cookies to understand website performance and improve your experience. You can manage your preferences through our cookie banner.

7. INTERNATIONAL TRANSFERS

As Vellorea operates internationally, your information may be processed in countries outside the United Kingdom. Where this happens, we take appropriate steps to protect your information in accordance with applicable data protection laws.

8. DATA RETENTION

We keep personal information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer service, legal, accounting and reporting requirements.

9. YOUR RIGHTS

Depending on applicable law, you may have rights to access, correct, delete or restrict the use of your personal information. You may also have the right to object to certain processing and to withdraw consent where consent is the basis for processing.

To exercise these rights, contact us at hello.vellorea@gmail.com.

10. CONTACT US

If you have questions about this Privacy Policy or how we handle your information, please contact:

Vellorea
Operated by Tom Lopes
hello.vellorea@gmail.com
Av. Romeu Strazzi, 1956, Higienópolis
São José do Rio Preto – SP, 15085-520
Brazil